Victoria Park Animal Hospital
Effective Date: 10/1/2025
At Victoria Park Animal Hospital, we are committed to providing compassionate, high-quality veterinary care. We believe that the best outcomes for pets happen when our clients and our team work together in a respectful, collaborative way.
This page outlines your rights as a client and your responsibilities when partnering with us for your pet’s care.
1. Client Rights
As our client, you have the right to:
- Respect and dignity — Be treated with courtesy, compassion, and professionalism at all times.
- Clear communication — Receive accurate and understandable information about your pet’s health, treatment options, and costs.
- Informed decisions — Ask questions and participate in decisions about your pet’s care.
- Confidentiality — Have your personal and pet-related information handled in accordance with our Privacy Policy.
- Quality care — Expect that your pet will receive care consistent with current veterinary standards.
- Emergency support — Be informed about how to access emergency veterinary services when needed.
2. Client Responsibilities
As our partner in your pet’s care, you are responsible for:
- Providing accurate information — Share complete and truthful details about your pet’s health, history, and behavior.
- Following medical advice — Work with our veterinarians by following recommended treatment plans and asking questions if anything is unclear.
- Timely communication — Let us know promptly if your pet’s condition changes or if you need to reschedule or cancel an appointment.
- Respectful conduct — Treat our staff
Victoria Park Animal Hospital
626 North Federal Highway, Fort Lauderdale, Florida 33304
(954)617-8724
info@victoriaparkanimalhospital.com